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Data protection policy

Krikkya's Privacy Policy — Your data is our responsibility

Krikkya believes that safeguarding every member's personal data is our ethical responsibility. In this Privacy Policy, we clearly set out what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
SSL 256-bit encryption
Data is never sold
KYC secured
GDPR compliant
24/7 security monitoring

How We Protect Your Information

A quick overview of the core pillars of Krikkya's privacy protection.

Encrypted storage
All your personal data is secured with 256-bit AES encryption. No unauthorized party can access this information.
No data sales
Krikkya never sells your personal data to third-party advertisers or data brokers. Your information is used solely to provide our services.
Payment data security
Your card or mobile banking details are never stored on Krikkya's servers. Payments are processed directly by the payment gateway, so there is no risk.
KYC Data Privacy
Documents submitted for identity verification are used solely for the verification process. Once verified, they are stored in a secure archive and are not shared with anyone.
Your Control
You can view, correct, or request deletion of your data at any time. Your information belongs entirely to you.
Cookie controls
We only use essential cookies. You can opt out of advertising-based tracking cookies at any time.
Section 01

What data we collect

Krikkya collects certain necessary information to provide you with the best possible betting experience. We only gather what is genuinely needed — nothing more. A full breakdown is provided below.

Data type Example Why we collect it
Identity information Name, date of birth, national ID For age verification and KYC completion
Contact information Email, mobile number For account verification and notifications
Financial information Mobile Pay/Nagad number, bank details For transaction processing
Usage data Betting history, login timestamps For service improvement and fraud prevention
Technical data IP address, device information, browser For security and technical troubleshooting

We never store your password in plain text. Passwords are stored only as encrypted hashes that cannot be read by anyone.

Section 02

How collected data is used

Krikkya uses your data only for specific, defined purposes. Transparency in every use case is a core part of our policy.

  • Account Management: For registration, login, password recovery, and identity verification.
  • Service delivery: For betting services, payment processing, and withdrawal settlement.
  • Contact: For important account updates, security alerts, and transaction confirmations.
  • Fraud prevention: To detect suspicious activity and prevent money laundering.
  • Service improvement: To improve platform functionality and enhance the user experience.
  • Legal obligations: To meet the requirements of applicable laws and regulatory authorities.

No marketing or promotional messages will be sent without your consent. To unsubscribe from email or SMS notifications, opt out through your account settings.

Section 03

How long and where data is stored

Krikkya stores your data on secure cloud servers. All data centres operate to international security standards.

  • All data is retained for as long as your account remains active.
  • Even after account closure, data may be retained for up to 5 years due to legal obligations.
  • Financial transaction records are retained for up to 7 years, as required under anti-money laundering laws.
  • Once the retention period ends, data is securely deleted.

Our servers are backed up on a regular schedule. Backup data is secured with the same level of encryption as live data.

Section 04

Sharing data with third parties

Krikkya never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment processors: Mobile Pay, Nagad, Rocket, and bank gateways — solely to process transactions.
  • Identity Verification Service: Licensed verification agencies to complete the KYC process.
  • Law Enforcement Agency: In response to a court order or government request.
  • Anti-Fraud Organization: To assist in financial crime investigations.

All third-party partners are contractually bound to uphold the same privacy standards we do. They may not use your data beyond what we have authorised.

Section 05

Cookie policy & tracking

The Krikkya website uses cookies. Cookies are small text files stored in your browser that help the website function more effectively.

  • Essential cookies: These cannot be disabled, as they are required to maintain login sessions and ensure security.
  • Functional cookies: To remember your language, settings, and preferences.
  • Analytics cookies: To understand site usage statistics — no personal information is collected.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the site's functionality.

Section 06

Your Data Rights

Every member registered on Krikkya has the following rights regarding their personal data. To exercise these rights, Help Center Contact us.

Right to access You can view what personal information we hold about you.
Right to rectification You may request that any incorrect or outdated information be corrected.
Right to erasure You may request deletion of your data, except where retention is required by law.
Right to Access You can export your data in a portable format.
Right to restrict processing You can restrict the processing of your data in certain circumstances.
Right to object You may object to your data being used for specific purposes.

We respond to rights requests within 30 business days. Complex cases may take longer, but we will keep you informed throughout.

Section 07

Minor protection policy

Krikkya does not serve anyone under the age of 18. Collecting data from minors goes against our policy, and we actively take steps to prevent it.

  • Age verification is completed at the time of registration.
  • Age is verified via KYC in cases where there is reasonable suspicion.
  • Any data relating to a minor that reaches us will be deleted immediately.
  • The guardians of a minor may contact us directly regarding this matter.

If your child has accidentally created an account on Krikkya, please immediately privacy@krikkya.clickEmail us and we will take action within 24 hours.

Section 08

Technical security measures

Krikkya uses the latest industry-standard technology to protect your data. Our security framework operates across multiple layers of protection:

  • SSL/TLS Encryption: Every connection to the site is encrypted via HTTPS.
  • Two-factor authentication (2FA): An additional verification step available at login for enhanced account security.
  • Firewall & DDoS protection: Measures in place to protect against server attacks.
  • Regular Security Audits: Third-party experts conduct regular reviews of our systems.
  • Unusual login alert: An email alert is sent whenever a login is detected from a new device or location.

In the event of a data breach, we will notify all affected members within 72 hours and take the necessary action.

Section 09

Privacy Policy updates

Krikkya may update this privacy policy as needed. When changes are made, we will notify you through the following means:

  • A notification will be sent to your registered email address.
  • A notice will be displayed at the top of the site.
  • The "Last Updated" date at the top of the page will be changed.

For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

To view a previous version of the privacy policy, Help Center Submit a request. We keep all versions archived.

Section 10

Contact & dispute resolution

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team. We take all concerns seriously and work to resolve them promptly.

  • Email: privacy@krikkya.click
  • Live chat: Help centre Chat with us directly.
  • Response time: An initial response is typically provided within 48 hours.

If you are not satisfied with the resolution of a complaint, you have the right to file a complaint with the relevant regulatory authority. This is your legal right.

Krikkya values your trust. Protecting your privacy is not just a legal obligation — it is our commitment. We are here for you whenever you have concerns.

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Start betting in a secure environment

Your data is fully protected at Krikkya. Register today and play with complete peace of mind.

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